Customer: Centre National d’Etudes Spatiales (CNES)
Programme: Pléiades
Supply Chain: CNES > CS Group SPACE
Context
CS Group responsabilities for Pléiades ground support are as follows:
- Maintenance, operational support, 4 engineers team

The features are as follows:
- Installation and configuration of software versions ; hardware checks and inventory ; first-level failure investigation ; hardware replacement
- Support to board, mission and orbitography teams
- Participation to coordination meetings ; technical issues management
- Bugs fixing ; Specification improvements ; SDGC components technical follow-up
- SDGC Software Component Installations and Configurations
- Operational procedures writing and Operations support
Project implementation
The project objectives are as follows:
- Ground operation to maintain routine operational monitoring activities
- Technical follow-up of some components of the SDGC
- Implementation and monitoring of exceptional operations
- Preparation and implementation of tests
The processes for carrying out the project are:
- Floor support in delegation of tasks
Technical characteristics
The solution key points are as follows:
- Multi component architecture and platforms
- Sensitive context (defense)
- Maintenance under operational conditions
- Interface with other CNES services
The main technologies used in this project are:
| Domain |
Technology(ies) |
| Hardware environment(s) |
IBM PC servers,PC |
| Operating System(s) |
Redhat Linux Enterprise 5, Windows |
| Programming language(s) |
C ++, scripts |
| Interoperability (protocols, format, APIs) |
ntp, XML, ACL, syslogNG, kde |
| Production software (IDE, DEVOPS etc.) |
Kerberos, LDAP, QT, Nagios, Apache, dns, lprNG, TiNa, auditd, Tripwire, SAN |